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Privacy, Cookie & Data Protection Policy 



This is the Privacy Policy of Apziva. This Policy explains our approach to online information
collection, storage and use in connection with this website, as well as the specific choices
you can make about your own information.


This privacy policy applies when you visit and/or use our websites, platforms and other
services, that refer or link to this privacy policy (each, a "Service").

This privacy policy may be supplemented by additional privacy statements, terms or notices
provided to you.


Apziva company that owns or administers the Services, as identified therein, is the primary
controller of your personal information provided to, or collected by or for, the Service.

We will indicate within the registration processes of our services and other registration what
types of personal information are required and those that are requested.


You may choose not to submit the requested information, but that may limit or prohibit
the services that Apziva is able to provide you.

Please read this Policy very carefully.


We may post changes to this Policy from time to time, so please review it regularly. This
Policy was last updated on September 12, 2020. If you have any questions about this Policy
or the information which we hold, please contact us at “”.


§ 1 The Information We Collect


We do not collect personally identifiable information about you (e.g. your name, address,
telephone number, e-mail etc.) unless you choose to complete and submit a registration via
forms or sign up button or if you contact us directly.

You should be aware that you may be making available personality identifiable information
about yourself when you submit material to be posted to the site. Please take care when
doing so.


We collect information about you in three main ways such as directly from your input, from
third-party sources, and through automated technologies.


1.1. Data You Provide to Us


We collect information about you when you register for Services, sign up for e - mail, sale
within a Service, request services, respond to surveys, fill out registration fields, register for
or view webinars; create an account/ a profile, publicly post or share content, contact us,
use social media connections, and/or otherwise interact with web sites or all Services.


So, the types of personal information which we collect directly from you depends on how
you interact with us and Services could be listed as:


✓ Contact details: Your name, e - mail address, postal address, social media handle and
phone number;


✓ Account login credentials: Usernames and passwords, password hints and similar
security information;


✓ Other account registration and profile information: Educational and professional
background and qualifications, photo and job title.


✓ Payment information: Credit card number and information on it;


✓ Comments, feedback and other information you provide to us, including search query
data and questions or information you send to customer support; and/or


✓ Interests and communication preferences, including preferred language.


1.2. Data from Your Organization

We may receive and store personal information about you from the organization with which
you are employed or affiliated in order to activate and manage your access to and use of the
organization’s account to the Service, including:

✓ Contact details: Your name and organizational e-mail address, postal address, and
phone number;


✓ Other account registration information: Job title etc.


✓ Organizational user ID


1.3. Data from Other Sources


We also may obtain contact details and other information about you from our affiliates and
from other third parties, including:

✓ Social networks when you grant permission to the Service to access your data on one
or more networks;


✓ Service providers that help us determine a location in order to customize certain
products to your location;


✓ Businesses with which we offer co-branded services or engage in joint marketing
activities; and/or


✓ Publicly available sources and data suppliers from which we obtain data to validate
or supplement the information we hold.


1.4. Data from Usage of Service


We collect information through the use of cookies and similar tracking technologies to log
your activities while visiting Apziva’ s website.


Cookies are small text files that can be read by a web server in the domain that put the
cookie on your hard drive.


You may set your browser to block all cookies, including cookies associated with Apziva’ s
Services, or to indicate when a cookie is being set by us. However, it is important to
remember that many of our services may not function properly (or at all) if your cookies are
disabled. In other words, if you block certain cookies, you may not be able to register, login,
or access certain parts or make full use of the Service.


The Service may automatically collect information about how you and your device interact
with the Service, including:


✓ Computer, device and connection information: IP address, browser type and version,
operating system and other software installed on your device, mobile platform and unique
device identifier and other technical identifiers, error reports and performance data;


✓ Usage data: the features you used, the settings you selected, your URL clickstream
data, including date and time stamp and referring and exit pages, search terms you used,
and pages you visited or searched for on the Service;


✓ For location-aware Services, the region, city or town where your device is located to
provide you with more relevant content for where you are in the world.


§ 2 How We Use Information We Collect


We use non-personally identifiable information to review site usage, for example,
information as to which pages are more popular than others, which allows us to improve the
design and content of our site. We may also share this information with our current or
potential commercial partners; for instance, investors, sponsors and advertisers for the site,


We use the personally identifiable information you provide us with in your web form to
administer your registration and to provide you with the personalized features and the
particular site service(s) for which that registration was necessary.

We use the personally identifiable information you provide us with when you contact us
directly to respond to your specific inquiry or to administer the relevant site activity to which

it relates; for example to enter you into a site competition or to supply information or goods
that you have requested.


Please be aware that in certain circumstances it may be necessary to disclose personally
identifiable information in accordance with applicable law; for example, in response to a
legal process or in accordance with other legitimate interests such as if our business is sold.

So, depending on how you interact with us and the Service, we use your personal
information to:


✓ Provide, activate and manage your access to and use of the Service;


✓ Process and fulfill a request, order, download, registration or other transaction;

✓ Provide technical, product and other support and to help keep the Service working,
safe and secure;


✓ Enhance and improve the Service and our other products, events, and services and to
develop new products, services and benefits;


✓ Offer you customized content and other personalization to make the Service more
relevant to your interests and geography;


✓ Respond to your requests, inquiries, comments and concerns;


✓ Notify you about changes, updates and other announcements related to the Service
and our other products and services;


✓ Deliver targeted advertisements, promotional messages, notices and other
information related to the Service and your interests;


✓ Provide you with promotional messages and other information about products,
events and services of ours, our affiliates and third parties such as sponsors;


✓ Invite you to participate in user testing and surveys as well as drawings, sweepstakes,
competitions and similar promotions;


✓ Identify usage trends and develop data analysis, including for purposes of research,
audit, reporting and other business operations, including determining the effectiveness of
our promotional campaigns and evaluating our business performance, or in other ways
pursuant to a customer agreement; and/or


✓ Comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are an administrator of an organization with an account to the Service, we will use
your details to communicate with you about your organisation’s account and related
services. If you supply us contact information of your colleagues, we may contact those
individuals with communications about the Service that may include reference to you.


§ 3 Data Retention


We retain your personal information for as long as necessary to provide the Services and
fulfill the transactions you have requested, or for other essential purposes such as complying
with our legal obligations, maintaining business - financial records, resolving disputes,
maintaining security, detecting and preventing fraud and abuse, and enforcing our


If you access the Service through an account administered or sponsored by your
organization, we retain your organizational contact details after the termination of your
organization’s account to continue to communicate with you.


§ 4 Marketing Uses


When you provide your web form, and in some cases when you supply personally
identifiable information directly to us from certain parts of the site, we may provide you with
the opportunity to opt-in to certain uses; for example, to provide you with information
about the site or other services that you may find of interest.

We will not share your personally identifiable information with anyone else for marketing
purposes unless you have specifically consented to that.


You can opt-out of these uses again at any time – see your rights below.

§ 5 Our Commitment to Security


We employ appropriate technical and organizational security measures to prevent
unauthorized access to information that we collect online.


§ 6 Your Rights


You have the option at any time to request that we:


- provide a copy of the personal information we hold relating to you (and we may make a
small charge for this.)


- update or remove any such personal information; and


- stop contacting you where we do this in accordance with your previous consent.


Please contact us at “”.


Data Protection


§ 7 Grounds for Personal Information Process


When we collect or otherwise process any personal information within the scope of data
protection laws, we do so where necessary:


✓ to provide the Service, fulfill a transaction or otherwise perform a contract with you
or at your request prior to entering into a contract;


✓ for our compliance with applicable law or other legal obligation;


✓ for the performance of a task carried out in the public interest;


✓ to enable our customers to comply with their legal obligations;


✓ to operate our business, protect the security of our systems, customers and users,
detect or prevent fraud, or fulfill our other legitimate interests except where our interests
are overridden by your privacy rights;


✓ and where applicable, with your consent.


Where we rely on your consent to process personal information, you have the right to
withdraw your consent at any time, and where we rely on legitimate interests, you may have
the right to object to our processing.


§ 8 Share of Data

8.1. Your Organization

If you access the Service through an account administered by your organization, your
personal information and certain usage data gathered through the Services may be accessed
by or shared with the administrators authorised by your organization for the purposes of
usage analysis, account management and compliance, training platform service progress,
performance and remediation, cost attribution and departmental budgeting.

8.2. Application Licensor

If you access a third-party application on the Service through a license agreement with the
licensor of that application, personal information relevant to that third-party application
may be shared with the licensor so that it can provide you access to the application, subject
to the terms of its license agreement and privacy policy.

8.3. Apziva’s Group Companies and Service Providers

Depending on the Services provided, we share information with:

✓ Our affiliates, trading names and divisions within Apziva’s group of companies
worldwide that provide technology, customer service and other shared services functions;

✓ Our service providers, suppliers, agents and representatives, including but not limited
to, payment processors, customer support, e- mail service providers, event venues and
service providers, IT service providers, marketing service providers, research providers,
mailing houses and shipping agents;
to process the information as necessary to provide the Services, complete a transaction or
fulfill your request or otherwise on our behalf based on our instructions and in compliance
with this privacy policy and any other appropriate confidentiality and security measures.

8.4. Your Choices


We may share your personal information with our affiliates, partners, sponsors, joint
venture entities and other third parties, including entities for which we are acting as an
agent, licensee, application host or publisher, that wish to send you information about their
products and services that may be of interest to you, as determined by your choices in
managing your communications preferences and other settings.


The Service may let you post and share personal information, comments, materials and
other content. Any such contributions that you disclose publicly may be collected and used
by others. Please be careful when disclosing personal information in these public areas.


8.5. For Legal Reasons

We also will disclose your personal information if we have a good faith belief that such
disclosure is necessary to:


✓ meet any applicable law, regulation, legal process or other legal obligation;


✓ detect, investigate and help prevent security, fraud or technical issues; and/or


✓ protect the rights, property or safety of Apziva, our users, employees or others; and


✓ as part of a corporate transaction, such as a transfer of assets to or an acquisition by
or merger with another company.


§ 9 Locations of Data Processing


Your personal information may be stored and processed in your region or another country
where Apziva, its affiliates and their service providers maintain servers and facilities.


We take steps, including through contracts, to ensure that the information continues to be
protected wherever it is located and, in a manner, consistent with the standards of
protection required under applicable law.


§ 10 Data Security


We implement technical and organizational measures to seek to ensure a level of security
appropriate to the risk to the personal information we process.

These measures are aimed at ensuring the integrity, confidentiality, and availability of
personal information.


§ 11 Regarding Children’s Privacy


We do not knowingly collect information from children under the age of 13 or target the

Service to children under 13.

§ 12 Access


12.1. Your Account


The Service may allow registered users to directly access and review their account
information and make corrections or updates upon login at any time.


Keeping such information up to date is the responsibility of the user.
Registered users may also close their account directly through the Service or by contacting
the Service’s customer support.


12.2. Your Rights


You have the right under European and certain other privacy and data protection laws, as
may be applicable, to request free of charge:


✓ access to your personal information;


✓ rectification or erasure of your personal information;


✓ restriction of our processing of your personal information, or to object to our
processing; and


✓ portability of your personal information.


If you wish to exercise these rights, please contact us via “”.


§ 13 Apziva’ s Fair Processing Statement


Some of the content that we provide within our database services, by its very nature,
includes personal information.


This fair processing statement provides details about the personal information contained in
our service content.




This is the Cookie Policy of Apziva. This Policy sets out what you need to know about the
cookies and similar Technologies that we use and why we use them.


§ 14 About Cookies


Cookies are text files containing small amounts of information that may be placed on your
device when you visit websites. Websites use various types of cookies to fulfil many
functions. Some cookies may be temporary and stay on your device for the duration of your
browsing session only; once you close your browser, the cookies will be deleted (session
cookies). Some cookies may be more permanent in order to remember your preferences in
the future unless you choose to delete them (persistent cookies). Cookies may be placed by
the operator of the website or by other parties setting cookies through that website (third
party cookies).


Generally, cookies will fit into one of the following categories:


✓ Strictly Necessary Cookies are essential to allow certain functions of a website: for
example, a shopping basket function or Access to secure areas of a website.
Generally, these are temporary session cookies.


✓ Performance Cookies are used to gather information on website usage; for example,
to measure which pages are most popular and monitor website errors. Often, these
are persistent cookies.


✓ Functionality Cookies allow website to remember user choices and preferences; for
example, to automatically set selections for language or location and provide
requested functions.


✓ Targeting Cookies can track user behaviour on a website; for example, so that
advertisements can more effectively be targeted.


§ 15 Cookies on Our Site

We do not use cookies that personally identify users. We only use cookies to provide the
specific services you request, to remember your preferences and to improve and update our


Here is a list of the cookies we use and the reasons we use them.


Strictly Necessary Cookies


These cookies are strictly necessary to provide services that you have requested. Without
these cookies, services you have asked for, cannot be provided.


Performance/Analytic Cookies


These cookies collect information about how visitors use our website, for instance which
pages visitors go to most often.  The information collected by these cookies is aggregated, so
these cookies don’t collect information that identifies a visitor. The information collected is
anonymous and is only used to improve the way our website works.


Functionality Cookies


These cookies allow us to remember choices you make and provide enhanced, more
relevant features.


Targeting Cookies


These cookies are linked to services provided by third parties. The third party provides these
services in return for recognising that you have visited our website. These cookies provide
statistics on how our website is used and help us to provide you with relevant


You can control whether or not these cookies are used, but preventing them may stop us
from offering you some services. Please note if cookies are disabled then we may still send
communications to you but may not be able to tailor/limit what you receive to what is of
most interest and relevance to you.


§ 16 Your Cookie Choices

You can use the settings of your web browser to manage cookies on your device. Most
browsers will explain how to be notified when you receive a new cookie, how to stop
accepting new cookies, and how to disable existing cookies.


If you decide to change your settings and disable cookies you may not be able to take full
advantage of all our site features;


If you continue to use our website without changing your settings, then you consent to our
placing the cookies we have listed above on your device.


§ 17 Policy Updating


From time to time, we may revise this Privacy, Cookie & Data Protection Policy.

So please review it regularly.

If we make material revisions to the way we collect or use your information, we will provide
you with notice of those changes by either: (1) announcing the change on our Apziva’s

Services, and/or (2) posting the revised version of this Policy online, and/or (3) announcing
the change via e-mail.


You can determine when this Policy was last revised by referring to the “Last updated”
legend at the top of this page. By continuing to use Apziva’s Services after such defined
updates, you affirm your agreement with the terms of the Privacy, Cookie & Data Protection

Policy. If we have made changes you don’t agree with, you are free to request that we delete
your information.


Despite the measures defined in this Policy, Apziva cannot guarantee the security of any
information that is disclosed online. To the extent permissible under law, Apziva shall not be
liable for any direct, indirect, special, incidental, consequential or punitive damages relating
to this Policy.


If you have any questions or comments about this Privacy, Cookie & Data Protection Policy
please contact us at “” or write to us at our postal address.

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